| 1. Client(s) and Their Context |
Clients’ needs, goals, culture, emotions, and systemic influences |
Client goals and needs, cultural and societal factors, relational dynamics, emotional states, intersectionality |
Deepen mediator awareness of clients’ lived realities to ensure mediation is ethical, culturally responsive, and child-focused |
| 2. Mediator’s Interventions |
Mediator’s techniques, strategies, and ethical alignment |
Intervention effectiveness, adaptability, timing, ethical standards, balancing power, emotional regulation |
Strengthen mediator’s use of interventions to be purposeful, adaptive, and aligned with ethical practice |
| 3. Mediator–Client Relationship |
Quality and dynamics of mediator–client interactions |
Trust-building, boundary management, bias awareness, power dynamics, empathy, transference/countertransference |
Support mediators to build professional, impartial, and respectful relationships that foster safety and fairness |
| 4. Mediator’s Self-Awareness |
Mediator’s internal emotional and cognitive processes |
Reflective practice, emotional intelligence, triggers, bias awareness, values, self-care |
Develop mediator capacity for emotional regulation, neutrality, and resilience in practice |
| 5. Supervisory Relationship |
Interaction between supervisor and mediator |
Trust, power balance, feedback quality, emotional safety, co-created learning, conflict management |
Build a supervisory alliance that is collaborative, safe, and growth-focused, while modelling ethical feedback and reflection |
| 6. Supervisor’s Self-Awareness |
Supervisor’s own emotions, biases, and ethics |
Reflective practice, bias recognition, awareness of power, ethical integrity, self-care, modelling |
Ensure supervisors practise reflective awareness, manage their own biases, and model ethical integrity |
| 7. Wider Context |
External systems shaping mediation |
Organisational culture, KPIs, legal frameworks, socio-political factors, systemic power imbalances, funding, interagency collaboration |
Promote systemic awareness so mediators can adapt ethically to external pressures and advocate for fair, accessible outcomes |