Module 5 — Page 23 of 41

Lens 4 - at a glance

Focus: The Mediator’s Self-Awareness

“Effective mediation begins with knowing yourself.”


Core Concept

Lens 4 focuses on the mediator’s internal world — their thoughts, emotions, values, biases, and personal triggers — and how these influence professional practice. Self-awareness enables mediators to remain impartial, ethical, and resilient, even in high-conflict settings.


Why It Matters


Supervisor’s Role

As a supervisor, you guide mediators to:


Key Components


Practical Applications


Supervisor Prompts


Reflection Questions for Supervisors