Purpose
Use this worksheet to guide a short, structured debrief conversation after a mediation, difficult client interaction, or professional challenge.
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Roles: One person is the Reflector (shares experience), the other is the Listener (supports, asks clarifying questions).
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Confidentiality: What is shared here stays private unless agreed otherwise.
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Timeframe: 10–20 minutes.
Step 1: What? (Facts & Description)
Reflector describes the event briefly and objectively.
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What happened?
Step 2: So What? (Impact & Meaning)
Reflector shares emotional, ethical, or professional impact. Listener supports with empathy.
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What stood out most to you?
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How did it make you feel?
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What was most challenging?
Step 3: Now What? (Learning & Next Steps)
Reflector identifies insights or strategies for the future.
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What did you learn from this experience?
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What might you do differently next time?
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What support (skills, supervision, resources) would help?
Step 4: Closing the Debrief
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Key takeaway from today’s reflection:
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How are you feeling as we close this conversation?
Quick Checklist (for Listener)
✅ Safe, confidential space created
✅ What → So What → Now What structure followed
✅ Reflected without giving advice
✅ Ended with wellbeing check & appreciation
✅ Considered if supervision or referral is needed