Purpose
Peer listening is a low-structure, high-support debriefing tool. It provides mediators with a safe space to reflect on professional experiences while practising non-judgmental, active listening. Unlike supervision, it does not involve evaluation, correction, or formal feedback — the focus is simply on being heard and supported.
You can practice this exercise during course or with peers.
Step 1: Pair Up
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Work with a colleague or peer mediator.
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Agree on who will be the Speaker and who will be the Listener first.
Step 2: Speaker Role
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Choose a recent mediation, role play, or professional event that you would like to reflect on.
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Speak for up to 5 minutes, focusing on:
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What happened (brief description).
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How it affected you (emotionally, ethically, professionally).
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What you are still thinking about.
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The goal is not to analyse or “solve” but to share your experience openly.
Step 3: Listener Role
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Your job is to listen deeply.
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Do not interrupt, correct, or offer advice.
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Use silence, nodding, and brief prompts such as:
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“Tell me more about that.”
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“What felt most important to you in that moment?”
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“What do you take away from this experience?”
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Validate without judgement e.g., “That sounds challenging”, “I can see why that mattered”.
Step 4: Swap Roles
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After 5 minutes, switch roles.
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Each person should have equal time as Speaker and Listener.
Step 5: Joint Reflection
Once both have shared, spend 5 minutes together discussing:
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What was it like to be deeply listened to?
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Did the process reduce stress or shift perspective?
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As a listener, what did you notice about holding space without giving advice?
Example Prompts for Speakers
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“One part of the session that really stayed with me was …”
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“I noticed myself reacting strongly when …”
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“If I could do one thing differently next time, it would be …”
Example Prompts for Listeners
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“What felt most significant about that experience for you?”
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“How has this event influenced your sense of yourself as a mediator?”
Guidelines for Success
Respect confidentiality — never share what is said outside the exercise.
Allow silence — sometimes reflection needs space.
Resist problem-solving — this is a debrief, not supervision or counselling.
End with appreciation — thank your peer for sharing and listening.